Most orders will be processed within 2-3 business days unless stated otherwise. *PLEASER orders are on a 15-30 day lead time. This is out of our control, we are fully subject to Pleasers timeline. Buyers agree to the terms of lead time at purchase.
Due to restrictions related to Covid-19 in California, all Pleaser USA shoe orders are taking longer than normal for delivery. Please expect 15-30 business days minimum unless otherwise notified. Once pleasers have been ordered they are subject to restocking fees should client request to cancel order. We accept returns & exchanges within 30 days of purchase. All returns must be unworn, unwashed, unaltered with original tags attached. Return package must be postmarked within 30 days of purchase in order for the return to be accepted.As an added reminder, we are not responsible for any third party shipping delays as these are out of our control. We will not refund shipping costs due to Postal service delays.